Apple was hit by a blanket of many of its important services on Monday evening, European Time. Some users have reported inability to connect to the App Store, Apple Music, Apple Arcade, or Apple TV +.
The range of services affected by the outage was even greater – according to various world sources, maps, iMessage or iCloud were also temporarily out of order at various times. In total, there were to be 15 different services. By eight o’clock in the evening, most of the services were working normally.
Apple’s own System Status outage mapping tool around eight o’clock in the evening showed a failure for these services
Apple’s System Status outage monitoring tool showed the time of the outage at 5:30 p.m. For the affected services, the status was usually given as follows: “Some users are affected by the outage. They may experience slower or intermittent connections, or the service may be unavailable. We are investigating the error. “
Apple reportedly reported internally to its employees that the outage was caused by problems with DNS servers and domain names. On condition of anonymity for foreign media, some employees stated that the mistake prevented them from working from home, and also affected retail and services for corporate customers. Apple did not comment on the public outage.
Source: Bloomberg, CNN, The Verge