The robot, created by the Perm company “Promobot”, conducts excursions for visitors to the central district library named after. I. P. Mordvinov of the city of Tikhvin in the Leningrad Region. As planned, the robot should attract new customers, help to stand out from competitors and free employees from routine work. This was reported to CNews by representatives of the Promobot company.
Promobot service robots are designed to operate in crowded places. In addition to the main task, which is to conduct excursions for visitors, the robot is able to maintain a dialogue and answer questions, show promotional materials, talk about the museum’s collection.
The Promobot V.4 robot is equipped with a face and speech recognition function, has a linguistic base that allows it to work in different languages, generates answers to questions, maintains a conversation with an interlocutor, and imitates human facial expressions during communication. It is able to move freely in autonomous mode, as well as move under the control of the operator.
“The introduction of robots into the culture of institutions contributes to the automation of work processes and reduces the cost of employee salaries. Accelerated customer service will allow to receive more visitors, attracted, in turn, due to the growth of mentions in the media,” said the development director of Promobot. Oleg Kivokurtsev.
Service robot consultant Promobot is a robot for business. It does not need human control. Promobot connects to any external systems and services and gives the interlocutor an answer to any question. The robot knows everything about the company it works for and never forgets anything.
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Promobot is a manufacturer of autonomous service robots. Together with Promobot V.4. The company has produced and delivered more than 700 service robots to customers in 43 countries.
The Promobot company was founded in 2015 in Perm. Since the same year he has been a resident of Skolkovo. “Promobots” work in 42 countries of the world as administrators, promoters, consultants, guides and concierges, replacing or supplementing “live” employees. Promobot robots can be found in Sberbank, the Museum of Modern History of Russia, the MFC, Baltimore-Washington Airport, Dubai Mall. All the company’s products are manufactured and developed in Russia.